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Frequently Asked Questions - Information Technology

What is information technology?

Information technology (IT) is the use of any computers, storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange all forms of electronic data.

What are managed services in the IT industry?

A managed IT services provider (MSP) is a third party service provider that proactively monitors & manages a customer’s server/network infrastructure, cybersecurity and end-user systems against a clearly defined service level agreement (SLA).

What is IT project management?

Information Technology project management is the process of leading the work of a team to achieve all project goals within the given constraints.

Why choose managed IT services?

For companies that know basically what they need but don’t know fully of what they need. Require the assistance of an IT company that can meet the needs and budget of the company, so that they can focus on their clients needs. Can also save them more within their company in the long run.

What are cloud services and managed IT services?

Managed cloud services are services that offer partial or complete management of a client's cloud resources or infrastructure. Management responsibilities can include migration, configuration, optimization, security, and maintenance.

What are the benefits of cloud-managed services?

The benefits of cloud managed services is huge. Here is a short list of our favourites:

  • No High Infrastructure Costs.

  • Predictable Pricing.

  • Cybersecurity Support.

  • Integrated and Custom Service.

  • Robust Infrastructure.

  • Future-proofed Technology.

  • Disaster Recovery Support.

  • Improved System Availability.

What is cloud storage?

Data that is backed up and stored on a server, and not on a device that you are using. If your device breaks or crashes then your data will be safe and accessible from another device.

What is the real value of IT managed service?

For companies in Calgary, Red Deer, and other Alberta communities, technology is a necessary component of day-to-day business operations. Today’s businesses rely on emailing, accounting and billing software, secure file storage, and content sharing, among other things. A managed services provider (MSP) can play an important role in ensuring that all your important IT functions are in order.

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